By phone
Call us during office hours and an advisor will help you directly — no call center, no hold music.
+34 657 89 02 40Get in touch with your Sanitas Office in Majadahonda
Phone, WhatsApp, email, or a walk-in visit: pick the channel you prefer and you'll always be helped by the same person, in English or Spanish. We're located at Calle Santiago Apóstol, 5 (Oficina Sanitas), 28220 Majadahonda, Madrid.
By WhatsApp
The fastest channel: send us your question and we'll reply even outside office hours.
WhatsApp · +34 657 89 02 40By email
For sending documents or questions that aren't urgent. We reply during office hours.
mromanyuk.pex@sanitas.esAt the office, no appointment needed
Come see us at Calle Santiago Apóstol, 5 (Oficina Sanitas), 28220 Majadahonda, Madrid. No appointment is needed during opening hours.
Get directions (Google Maps)Office hours: monday to thursday 9:00 AM – 2:00 PM · 4:00 PM – 6:00 PM · friday 9:00 AM – 3:00 PM · saturday and sunday Closed
Frequently asked questions
Common questions about contacting us
What people ask most before writing to us or visiting the office.
How quickly do you respond on WhatsApp or by phone?
During office hours we reply on WhatsApp almost instantly, usually within a few minutes. Outside those hours we still read every message and normally reply the same day or first thing the next morning. If your question is urgent and you can't get an immediate reply, call us directly at +34 657 89 02 40: it's the fastest channel whenever the office is open.
Can I come to the office without booking an appointment first?
Yes, no appointment is needed: you can come to the office at any time during opening hours (Monday to Thursday 9:00 am–2:00 pm and 4:00 pm–6:00 pm, Friday 9:00 am–3:00 pm) and we'll help you right away. If you'd rather make sure your usual advisor is available, or your matter requires reviewing paperwork calmly, let us know beforehand on WhatsApp and we'll confirm the best time to come in.
Do you assist in English by phone or WhatsApp?
Yes, every step — quotes, enrollment, coverage questions, certificates for visas or NIE applications — can be handled in Spanish or English, whether by phone, WhatsApp, or in person at the office. This is common among our international clients, especially students and residents processing a visa, and it adds no extra cost or delay to the process.
I'm already a client — how do I get in touch to manage my policy?
Through whichever channel you prefer — phone, WhatsApp, or email — and you'll be helped by the same advisor who set up your policy, not a different call center. This is the right channel for certificates, changing your plan, questions about copays or waiting periods, and policy renewals for a visa or NIE application. If you write on WhatsApp, please include your full name so we can find your file faster.
Visit Us
Your office in Madrid
We're located on Calle Santiago Apóstol, right by Majadahonda Station (Cercanías C-7 commuter rail). Walk in anytime or call us and we'll help you right away.
Oficina Sanitas Majadahonda
Calle Santiago Apóstol, 5 (Oficina Sanitas)
28220 Majadahonda, Madrid
Business Hours
- Monday to Thursday
- 9:00 AM – 2:00 PM · 4:00 PM – 6:00 PM
- Friday
- 9:00 AM – 3:00 PM
- Saturday and Sunday
- Closed
Talk to our team
+34 657 89 02 40Message us on WhatsAppANYO HEALTH SL · DGSFP Registry No. C0320B67816207
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