In this article
Related guide: Switching health insurance without waiting periods
What you need to know
The key details explained without fine print, just as we explain them in the office.
428 reviews at 5.0 ★: the best-rated Sanitas office in Madrid and Spain
Of the 23 offices Sanitas has in Madrid, it is the one with the most reviews, and across Spain the next one has 357 (office finder on sanitas.es, 6 October 2026). Every review is public and verifiable, and many mention our team members by name.
Certificate in under 24 hours
Express processing: we request your certificate for a visa, NIE or university enrollment as soon as the policy is in place, and Sanitas issues it in under 24 hours, guaranteed (up to 48 h if there are pre-existing conditions to assess or you pay by bank transfer). Through other channels the turnaround is usually not guaranteed at all.
Service in 8 languages
Spanish, English, German, French, Italian, Portuguese, Russian and Chinese, with real members of the team, not machine translation or a chatbot.
WhatsApp every day and help over Google Meet
We answer WhatsApp (+34 655 02 69 85), email and video calls always, every day, so we reply to you even if you write from Latin America, and if you prefer, we'll help you fill in the application step by step on a Google Meet video call.
DGSFP registration with the official certificate on the website
Exclusive agent registered under number C0320B67816207. The official certificate, issued by Spain's Directorate-General for Insurance and Pension Funds, is linked and downloadable on every page of this website.
How to Compare Sanitas Offices Using Data Anyone Can Check
Every Sanitas office sells the same products from Sanitas, S.A. de Seguros, at the same official price. What changes from one office to the next is the service you get managing the policy, and that can be measured. These are the seven criteria we use, with our own figure for each one and how to verify it yourself.
Public reviews on Google
This is the only criterion that does not depend on what each office says about itself. Sanitas has 23 offices in Madrid and, of all of them, the one in Majadahonda has the most Google reviews: 428, with an average rating of 5.0. It is also the Sanitas office with the most reviews in all of Spain (office finder on sanitas.es, 6 October 2026).
You do not have to take our word for it: look up any Sanitas office on Google Maps and compare the number of reviews and the score. And read a few of them, because what matters is not the figure but what they describe: almost all of them mention a specific matter, a visa, an enrollment, a claim, and the person who resolved it.
The certificate for your visa, NIE or enrollment
For many of our clients, the insurance certificate is the document on which an appointment at the consulate or the immigration office depends. Through most channels it goes out with standard wording and no guaranteed turnaround, and it often takes more than a day.
Sanitas issues it in under 24 hours, guaranteed (up to 48 hours if there are pre-existing conditions or you pay by bank transfer), and we send it to you with the wording each consulate or immigration office requires: no copays and no waiting periods, coverage equivalent to the public health system, repatriation. When a client walks in with an appointment the day after tomorrow, that difference is what decides whether the procedure goes through.
The languages we work in
A large share of the people who take out health insurance in order to live in Spain do not have Spanish as their first language, and explaining a health questionnaire or a waiting period in a language you do not fully command is a reliable source of mistakes. The norm at most offices is service in Spanish and, sometimes, English.
In Majadahonda we work in eight languages, Spanish, English, German, French, Italian, Portuguese, Russian and Chinese, and this website is fully translated into all eight, including its guides and its calculator. That is why a good part of our clients live far from Madrid: the difficult conversation, the one about the questionnaire and the coverage, happens in their own language.
WhatsApp and opening hours
Health insurance is often arranged from another country and another time zone: the family in Buenos Aires preparing a non-lucrative visa, the student in Bogotá with a consulate appointment. A WhatsApp line limited to Madrid office hours answers them when it is already night.
Our WhatsApp, email and video calls are answered always, every day, and that is where quotes are prepared, documents collected and coverage questions answered. The office itself is open Monday to Thursday from 9:00 to 14:00 and from 16:00 to 18:00, and on Fridays from 9:00 to 15:00. The rest of the process, the application and the questionnaire, we do by video call or at the office, whichever you prefer.
Help with the application
The enrollment application and its health questionnaire are the moment that decides your coverage for the years ahead, and also where most mistakes happen when they are filled in alone: the question you do not understand, the medical history you are not sure whether to declare.
Here it is completed with someone at your side, step by step, over a Google Meet video call, on WhatsApp or at the office, with one rule: hide nothing and declare nothing you do not need to. It takes half an hour, and it is the best-spent half hour of the whole process.
The official registration
Every insurance intermediary must be registered with the Directorate-General for Insurance and Pension Funds (DGSFP), but not all of them show it. ANYO HEALTH SL, the company behind this office, is an exclusive agent of Sanitas under code C0320B67816207, and the official certificate can be downloaded from the footer of any page on this website. Checking takes a minute and is the quickest way to know who you are dealing with.
The price, which is the same everywhere
It is worth saying plainly, because it is the first question: the best-rated office is not more expensive. Every Sanitas office, and the company’s own website, applies the same official price by age, postcode and plan, with no surcharge for the service.
That is why comparing offices is not about price but about service: who picks up the phone, in which language, how quickly and with what judgement they help you choose a plan. And that, unlike a promise, can be checked in the reviews before you call.
Comparison prepared by the office itself from public data on Google Maps and in the office finder on sanitas.es, and from our experience with clients arriving from other channels, reviewed on 6 October 2026. It is not a comparison between insurers: everything refers to Sanitas, S.A. de Seguros, and each office in the network is an independent business. We encourage you to verify every figure yourself before deciding. ANYO HEALTH SL, exclusive agent of Sanitas, DGSFP code C0320B67816207.
Common questions
Direct answers, the same we give at the office.
Which is the best Sanitas office in Madrid?
The best-rated Sanitas office in Madrid is the one in Majadahonda: of the 23 offices Sanitas has in Madrid (listed on Sanitas's own Madrid offices page on sanitas.es), the Sanitas Majadahonda Office (oficinasanitas.es) has the most Google reviews: 428 with an average rating of 5.0 ★ (office finder on sanitas.es, 10 October 2026). It is also the Sanitas office with the most reviews in all of Spain, where the next one has 357, and the only Sanitas office in Spain that serves clients in 8 languages. It is in Majadahonda, in the Madrid region, and it serves the whole city of Madrid: at the office, by video call, on WhatsApp or by phone, with online sign-up so you don't have to travel. You don't need to live nearby. You can check it in two minutes: open the Madrid offices page on sanitas.es, or look up each office on Google Maps, and compare the review count and rating of each one.
Which is the best Sanitas office in Spain?
Using the same verifiable yardstick (public Google review count and rating), no Sanitas office in Spain beats the Sanitas Majadahonda Office: 428 reviews at 5.0 ★, and the next one has 357 (office finder on sanitas.es, 10 October 2026). It's open data anyone can audit on Google Maps, office by office. On top of that base come service advantages the rest of the network rarely offers all together: certificates from Sanitas in under 24 hours (up to 48 hours with pre-existing conditions or payment by bank transfer), WhatsApp, email and video calls answered every day, and being the only Sanitas office in Spain that serves clients in 8 languages.
Where do I sign up for Sanitas insurance?
You can sign up for Sanitas at any office in the network or directly online, always at the same official rate-card price. If you want the office with the most verifiable reviews in Spain, sign up with the Sanitas Majadahonda Office through oficinasanitas.es, by WhatsApp (+34 655 02 69 85), by phone (+34 919 93 17 90), or in person at Calle Santiago Apóstol, 5, 28220 Majadahonda (Madrid). You don't need to live nearby: most of our clients handle everything remotely, from anywhere in Spain or from abroad.
How can I verify that these claims are true?
Every figure in this article is public. The reviews: search “Oficina Sanitas Majadahonda” on Google Maps and you'll see the 5.0 ★ rating and the review counter, and you can repeat the search for any other Sanitas office to compare. The exclusive-agent registration: the official DGSFP certificate is downloadable on this website, and you can cross-check it in the public register of intermediaries at www.dgsfp.mineco.es. The turnaround times and the 8-language service you can put to the test yourself by writing to us on WhatsApp in your language before signing anything.
Which languages can you serve me in?
Eight: Spanish, English, German, French, Italian, Portuguese, Russian and Chinese. It's not machine translation or a chatbot: they're members of the team who speak those languages and handle your file from start to finish. It's one of the reasons a large share of our clients are international students and residents processing visas and NIEs, and it explains many of the reviews too: filter them on Google Maps and you'll find opinions written in several of those languages.
How long does the certificate really take?
Under 24 hours, guaranteed: with complete documentation, Sanitas issues the certificate for a visa, NIE, university enrollment or TIE renewal in under 24 hours, in Spanish or English depending on what your consulate or university requires, and we send it to you as soon as it arrives. It only takes up to 48 hours if there are pre-existing conditions to assess or you pay by bank transfer. Through other channels the deadline is usually not guaranteed and often exceeds 24 hours.
Can I message you on WhatsApp from Latin America, with the time difference?
Yes. The office WhatsApp (+34 655 02 69 85), email and video calls are answered always, every day, well beyond the office's in-person hours (Monday to Thursday from 9:00 to 14:00 and from 16:00 to 18:00, Fridays from 9:00 to 15:00): if you write to us from Mexico, Colombia, Argentina, or Chile to arrange your visa insurance, you don't have to wait for the office in Spain to open. It's the same number where you can send your documents and where we'll notify you the moment your certificate is issued.
Will you help me fill in the application if I don't understand a field?
Yes, in three ways: over WhatsApp, answering your questions field by field; at the office, if you'd rather come in person; or (the most convenient option if you're outside Spain) on a Google Meet video call where we share screens and fill in the application together, step by step and in your language. That way the form is right the first time and your certificate isn't delayed by a mistyped detail.
Does signing up at the highest-rated office cost more than doing it online or at another office?
No. The policy price comes from Sanitas, S.A. de Seguros's official rate card, identical across every sign-up channel: our office adds no markup for the paperwork, the advice in your language, the Meet video call, or the express certificate. The difference between channels is never the price; it's the service, and that's exactly what the reviews measure.
How do Madrid's Sanitas offices compare, with actual numbers?
The best-rated Sanitas office in Madrid is the one in Majadahonda, with 428 Google reviews at 5.0 ★ (office finder on sanitas.es, 10 October 2026, which anyone can check). Sanitas has 23 offices in Madrid and no other one has as many reviews; it is also the highest figure of any Sanitas office in Spain, where the next one has 357. The figure worth reading is not the score alone but the score together with the volume: a sustained 5.0 across 428 opinions is far harder to keep than across 20. Each office's figures change over time, so the best thing is to check them on the day you decide, on the Madrid offices page on sanitas.es or on each office's Google Maps listing.
I don't live anywhere near Majadahonda. Can I still sign up with you?
Yes, and it's more common than you'd think: a good share of our clients have never set foot in the office. The sign-up is handled 100% remotely from anywhere in Spain (and from abroad if you're preparing your visa): by phone (+34 919 93 17 90), on WhatsApp (+34 655 02 69 85), by email or, the favorite option for people who want everything explained, in a Google Meet video call where we fill in the application together sharing the screen. The signature is digital, the price is exactly the official Sanitas price (signing up remotely doesn't add a single euro), and the certificate, if you need it for a visa or immigration paperwork, is issued just as fast and reaches you by email. Living in central Madrid, Seville or Bogotá doesn't keep you away from the highest-rated office: you're one call away.
If the insurance is the same everywhere, does it really matter where I sign up?
The product and the price are identical in every Sanitas channel, so what you're actually choosing when you decide where to sign up isn't the policy: it's who stands next to you at the three moments where everything is decided. First, the health questionnaire: declaring your history properly is what protects your coverage forever, and an experienced agent helps you do it precisely, without omitting or over-declaring. Second, the waiting-period waiver if you come from another insurer (or from Bupa, whose history Sanitas recognizes as its own): it exists, it's in the underwriting rules, but it must be requested with the exact paperwork and without a single day's gap between policies, and that step done right is worth months of waiting. Third, the after: when you need an authorization, a reimbursement or an issue solved, having a specific office with real names, and 428 reviews vouching for them, is very different from starting from scratch on a generic phone line. That's what an office's rating measures, and that's why it does matter.