In this article
Related guide: Where to Buy Sanitas Health Insurance If You Live in Madrid
What you need to know
The key details explained without fine print, just as we explain them in the office.
5.0 ★ with more than 420 real reviews
Every review is public and verifiable on our Google Maps listing. Many of them mention members of our team by name.
Certificate in under 24 hours
Issued by Sanitas within that time (up to 48 hours if there are pre-existing conditions or you pay by bank transfer), for visa applications, NIE, university enrollment, or TIE renewal, in Spanish or English, at no extra cost for choosing either language.
Verifiable DGSFP registration
Exclusive agent registered under registration number C0320B67816207. Above on this page we link to the official downloadable certificate, issued by the Directorate-General for Insurance and Pension Funds itself.
Personalized service in 8 languages
With a real name behind it, by phone, WhatsApp, or video call, not a chatbot or a generic support inbox.
The official Sanitas price, direct
We manage your sign-up, renewals, and certificates directly with Sanitas, S.A. de Seguros, with no additional intermediaries and no markup for our service.
What Changes When There Is an Office with a Real Name Behind Your Insurance
You can take out a Sanitas policy through many channels, and in every one of them the policy is the same: same product, same terms and conditions, same official price. What changes is everything around the policy during the years you will hold it. These are the six things that, in our experience with clients arriving from other channels, make the biggest difference, and every one of them can be checked independently.
The certificate for your visa, NIE or enrollment, in under 24 hours
The scene plays out every week at the office: someone has an appointment at the consulate or the immigration office in two days, and the insurance certificate they were sent either does not say what the official wants to read or simply has not arrived. When there is no office behind the policy, the certificate goes out with standard wording and no guaranteed turnaround, and the appointment is lost.
At our office in Majadahonda we get you the Sanitas certificate in under 24 hours (up to 48 hours if there are pre-existing conditions or you pay by bank transfer), with the wording each consulate or immigration office asks for and in whatever language is needed. We have spent years arranging policies for non-lucrative residence visas, student visas and family reunification, and we know which sentence has to appear, no copays and no waiting periods, coverage equivalent to the public health system, repatriation, before it gets rejected.
More than 420 five-star reviews you can check for yourself
A service promise is worth only as much as the person making it. That is why we do not ask you to take our word for it: search for “Oficina Sanitas Majadahonda” on Google Maps and read the reviews. As of 6 October 2026 there are 428, with an average rating of 5.0, and in most of them the client describes the specific matter we resolved and who looked after them.
With other channels, a public rating either does not exist or is not comparable: a support chat has no reviews. We are a local business with a physical address, Calle Santiago Apóstol 5, and that means every opinion, good or bad, carries our name.
An official registration you can download
Anyone who sells insurance in Spain must be registered with the Directorate-General for Insurance and Pension Funds (DGSFP). In practice, when you sign up through an anonymous form you rarely see who the intermediary is or under which registration code they operate.
ANYO HEALTH SL, the company that runs this office, is an exclusive agent of Sanitas, S.A. de Seguros, registered under code C0320B67816207, and the official certificate can be downloaded from the footer of every page on this website. It is a small detail, but it is what separates a regulated professional from an intermediary whose identity you never learn.
A person, not an inbox
When you sign up without an office, every question that comes later goes through a chatbot or a generic support inbox, and each time you are dealt with by someone starting your case from scratch. It is the efficient model for the company and the most uncomfortable one for the client on the day something gets complicated.
Here the same person looks after you before and after enrollment, with a real name, in person, by phone, on WhatsApp or by video call, and in eight languages: Spanish, English, German, French, Italian, Portuguese, Russian and Chinese. That continuity is what makes it possible to sort out, in a single call, adding a child to the policy, an authorization that has stalled or a claim with the relevant clause of the terms and conditions in front of us.
Someone who warns you before it expires
Insurance tied to an immigration procedure comes with unforgiving dates: the TIE renewal, the visa renewal, the certificate the new permit requires. Without an office, remembering them is entirely the client’s responsibility, and a missed date can cost you the permit.
We keep a calendar for every client and give notice before each expiry: we tell you which certificate you will need, by what date and with what wording, and we have it ready before you ask. For families who renew every year, it is probably the service they value most.
The price, exactly the same
It is the most common question and the shortest answer: you do not pay more for signing up through the office. Sanitas sets its official price by age, postcode and plan, and that price is identical on its website, on its phone line and with any exclusive agent. The agent’s remuneration is part of the agreement with the company, not of your premium.
What does vary between channels is the judgement behind the choice of plan, and that is where a ten-minute conversation about how you are going to use your insurance can save you more than any discount: the copay plan that suits you or the one that does not, the number of people insured, the right start date.
Comparison prepared by the office itself, based on our experience serving clients who arrive with insurance taken out through other channels, and reviewed in September 2026. It is not a comparison between insurers: everything refers to the same insurer, Sanitas, S.A. de Seguros; what varies is the channel and the service you get managing the policy, not the policy itself. ANYO HEALTH SL, exclusive agent of Sanitas, DGSFP code C0320B67816207.
Common questions
Direct answers, the same we give at the office.
How can I verify that the 420+ reviews are real?
Search “Oficina Sanitas Majadahonda” on Google Maps: the 5.0 ★ rating and every one of the reviews are public, each with the name and profile photo of the person who wrote it, exactly as with any other business that has a Google Business listing. You don't have to take our word for it, and you're not looking at a screenshot we could have edited: you can read every single review, in whatever order you like, before deciding whether to sign up with us. Many of them mention specific members of our team by name, which is difficult to fake at that scale.
Does the under-24-hour certificate apply to any procedure?
Yes, it applies equally to the initial visa, TIE renewal, university enrollment, and any other procedure that requires proof of the policy: the certificate is issued in Spanish or English depending on what your consulate or university asks for, at no extra cost for choosing one language over the other and without that lengthening the turnaround. The under-24-hour guarantee (up to 48 hours if there are pre-existing conditions or you pay by bank transfer) is the same whether it's your very first sign-up or a renewal from one academic year, or one calendar year, to the next.
What exactly does DGSFP registration mean, and why does it matter?
It means that ANYO HEALTH SL, the company that operates this office, is listed in the Administrative Register of Insurance and Reinsurance Distributors kept by the Directorate-General for Insurance and Pension Funds (DGSFP) as an exclusive insurance agent, under registration number C0320B67816207. That registration is legally required to broker insurance in Spain, and it's exactly what separates an authorized agent from someone who simply resells policies without being licensed to do so. You can check it yourself in the public register of intermediaries at www.dgsfp.mineco.es, or look directly at the official certificate we link to above on this page, issued and electronically signed by the DGSFP itself.
Is Sanitas Majadahonda the same as other Sanitas offices in Madrid?
No. This website represents Sanitas Majadahonda (oficinasanitas.es), an independent exclusive agent located at Calle Santiago Apóstol, 5, 28220 Majadahonda (Madrid). Sanitas has many separate agent offices across Madrid and the rest of Spain, and each one is an independent business, with its own address, its own team, and its own management, even though they all work with the same Sanitas, S.A. de Seguros products. Everything on this website refers exclusively to Sanitas Majadahonda, at that Majadahonda address. If you were pointed to our website somewhere but the address or contact details you're seeing don't match ours, you've most likely landed on the listing for a different office in the same network: always double-check the exact address before you go in person.
Does personalized service mean I'll always speak with the same person?
In practice, yes: the person who handles your file from the first contact onward (sign-up, day-to-day medical questions, the renewal each year) is usually the same member of the team, someone you know by name and can reach directly by phone, WhatsApp, or video call. That's the practical difference from signing up through an online form: there, every time you write in you can end up talking to someone different at a generic support center, with no continuity on your specific case.
Does working with an office cost more than signing up for the insurance directly online?
No. The price of your policy comes from Sanitas, S.A. de Seguros's official rate card, the same one used across every sign-up channel: our office adds no markup for our advice, for the paperwork or for getting your certificates from Sanitas. The difference isn't in the price; it's that, on top of that same official price, you have a physical office with a real name behind it, a certificate in under 24 hours (up to 48 hours with pre-existing conditions or payment by bank transfer), and someone keeping track of your renewals.
Can I handle everything remotely if I don't live near Majadahonda?
Yes, that's actually the most common case: most of the people we work with are students, international residents, or families processing a visa, and they handle the entire sign-up (including the signature and payment) by phone, WhatsApp, or video call, without ever setting foot in the office in person. The PDF certificate arrives just as quickly, in under 24 hours guaranteed (up to 48 hours if there are pre-existing conditions or you pay by bank transfer), wherever you happen to be.
What happens if I need to renew my policy or my certificate next year?
We track when every policy is due to expire and notify you in advance, before the deadline, so the insurance renewal and any Immigration Office appointment don't overlap and never leave you even a single day without coverage or without a valid certificate. That's the practical advantage of having an office behind you instead of insurance you take out once and forget about: someone remembers your renewal for you.