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Related guide: Signing Up for Sanitas with a Previous Illness: The Health Questionnaire
Each product with its application and each application in its language
At the office we help people in eight languages and we hear the same question every day: “is there an application in my language?”. Often there is. These are the official Sanitas forms we use and that you can now download.
The general application covers almost every product
The Más Salud range with its plans, Más Salud Familias, Premium 500.000, Más 90.000 and most Sanitas health insurance policies are applied for with the same general application. It has a cover page with the details of the policyholder and the policy, a data protection page and one sheet for each insured person, up to six on the same form. Each sheet has that person's details and their health questionnaire, which starts with weight and height.
Sanitas has it in Spanish, English, Catalan, Basque, French and German. On our website each page offers you the one in its own language: on these English pages you get the English one. It is also the one we give to readers in Italian, Portuguese, Russian and Chinese, because it is the easiest to follow outside Spain. The German and French pages offer the German and French ones and the Spanish pages also include the Catalan and Basque ones. It is the same form with the same fields in every language, so whichever you choose is equally valid.
Único, Accede and Global Care have their own application
Sanitas Único is taken out from age 60 and has no health questionnaire, which is why its application is different: there are two insured persons on each sheet and no health questions. Sanitas has it in Spanish, English, Catalan and German. Sanitas Accede can be taken out up to age 59 and its application is only in Spanish. It is like the general one but with a two-question questionnaire: whether you have been admitted to hospital or operated on for a trauma, rheumatic or respiratory condition and whether you are currently being treated or monitored for any of them.
Sanitas Global Care, the international insurance with the Bupa Global network, has its own application in Spanish and English. All three are on each product's page on our website under Forms to fill in, with the English one first where there is one. And if you are also taking out dental insurance, remember that it is a separate policy with its own application: we prepare it for you together with the health one.
The claim forms for Más 90.000, Premium and Global Care
With a reimbursement policy you can go to any doctor you like outside the Sanitas medical directory and then ask for part of what you paid to be refunded. For Más 90.000 and Premium 500.000 you use the Sanitas claim form, which is a single page. It is filled in in capital letters without leaving any section blank and sent with the original invoices and the medical reports for that care. If you were admitted to hospital, add the discharge report.
Global Care has its own form, in Spanish and English, because claims are handled by Bupa Global. Its instructions ask you to send it within 180 calendar days of the treatment, signed and in capital letters, with the original invoices and their proof of payment. You need one form for each patient, each hospital stay, each medical service and each currency you paid in. Both are on the product page and if you are unsure about any box we help you fill it in.
The details worth having to hand
To prepare any application we need the policyholder's full address in Spain (street, number, floor, door, postcode, town and province), their ID document or passport, date of birth, an email address and a phone number with its country code if it is not Spanish. For each insured person we also need their ID document and date of birth.
And on every product with a questionnaire we need the weight, height and answers to the health questions of each insured person before we prepare anything. Without them the application cannot be processed, so we ask you for them and do not let them be left blank on the form. If you have something to declare, our post on the health questionnaire explains each question. For payment you can give us a bank account for direct debit of the premiums or fill in the card payment authorisation, which we have in all eight languages of the website.
Online, on paper or with us: you choose
The fastest way is the online application on our website, available in Spanish and English: you give us your details in three steps and we send you the application ready to sign, as a PDF or digitally. If you prefer paper, download the application for your product in your language, fill it in and send it to us with a copy of each insured person's ID document.
In both cases we check it before it reaches Sanitas: that no detail is missing, that every box is in its place and that the questionnaire is complete. Message us on WhatsApp at +34 655 02 69 85 (every day) or call us on +34 919 93 17 90 during office hours: Monday to Thursday from 9:00 to 14:00 and from 16:00 to 18:00, and Fridays from 9:00 to 15:00. 430 reviews with a 5.0 rating on Google say so.
Official forms of Sanitas, S.A. de Seguros, in the version used by the office in November 2026: general application, applications for Sanitas Único, Sanitas Accede and Sanitas Global Care and claim forms. The requirements of each form are those stated on the form itself. Acceptance of each application is decided by Sanitas. Oficina Sanitas Majadahonda is an exclusive agency of Sanitas, S.A. de Seguros: ANYO HEALTH SL, DGSFP code C0320B67816207. Sanitas is a registered trademark of Sanitas, S.A. de Seguros.
Common questions
Direct answers, the same we give at the office.
In which languages does Sanitas have its insurance application?
The general application is in Spanish, English, Catalan, Basque, French and German. The Sanitas Único one is in Spanish, English, Catalan and German, the Sanitas Global Care one in Spanish and English and the Sanitas Accede one in Spanish only.
Can I fill in the Sanitas application in English?
Yes. The general application is available in English and it is the one we give you on the English pages of our website: the same form with the same fields as the Spanish one. The Sanitas Único and Sanitas Global Care applications are also in English, while the Sanitas Accede one is only in Spanish. At the office we also help you in English to fill it in.
Which Sanitas products have their own application?
Sanitas Único, Sanitas Accede and Sanitas Global Care. All other health insurance policies are applied for with the general application. Dental insurance always goes on a separate application.
Does the Sanitas Único application include a health questionnaire?
No. Sanitas Único is taken out from age 60 without a health questionnaire and its application has two insured persons on each sheet.
How do I claim a refund on Más 90.000 or Premium 500.000?
With the Sanitas claim form: it is filled in in capital letters without leaving any section blank and sent with the original invoices and the medical reports. If you were admitted to hospital, the discharge report is added.
How long do I have to claim a refund on Global Care?
According to the Global Care claim form, a maximum of 180 calendar days from the date of treatment. You need one form per patient, hospital stay, medical service and currency, signed and with the original invoices and their proof of payment.
What details do I need to fill in the application?
The policyholder's full address in Spain, the ID document and date of birth of each insured person, an email address and a phone number with its country code. On products with a questionnaire, also the weight, height and health answers of each insured person.